Returns & Exchanges
At The Square Gift Co., we want you to be completely satisfied with your purchase. If your gift isn't quite right, you can return most items in their original condition within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original packaging, ensuring all tags and protective materials are included to prevent damage during transit.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; we will process your refund once the items reach our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing